Turnover, deposits, and losses are different numbers

Define the three ledgers

A deposit records money transferred into an account. Turnover sums stakes on settled or otherwise qualifying wagers under a defined rule. Net result compares relevant stakes and returns over a period. None of these can be substituted for another without examining the transaction history.

A player can deposit $20 and generate $100 of turnover by repeatedly wagering surviving funds. That does not mean only $20 was at risk in every meaningful sense, nor that the player deposited $100.

Separate account cash flow from gaming results

Deposits minus withdrawals can be useful for tracking money moved into a platform, but an opening or closing balance changes the interpretation. Bonuses, reversals, fees, and pending payments add further differences. A bank statement alone does not explain each game outcome.

For a personal review, record opening balance, deposits, withdrawals, closing balance, and promotional adjustments. Then compare the gaming ledger separately. Keep the purpose of each total clear rather than searching for one universal number.

Use the right measure for the question

Bonus progress usually refers to qualifying turnover. Affordability concerns personal money that can be lost. Tax reporting uses its own rules and records; a promotional progress meter is not a tax statement. Never assume that clearing a target proves a particular loss or deduction.

When support supplies a total, ask what period and transaction types it includes. A number can be accurate yet answer the wrong question.

Common questions

Sources & further reading